All Alex Moss New York jewelry is built to last. Each piece undergoes rigorous quality control in our New York City factory. With proper care, your jewelry will remain a timeless heirloom for generations.

Product Care

Last On, First Off: Always put your jewelry on last when getting dressed and remove it first when undressing. This avoids contact with cosmetics, perfume, and hairspray that may dull the stones or metal.

Avoid Impact: Though diamonds are the hardest gemstone, they are not indestructible. Protect your jewelry from knocks or sharp blows that could chip the stone or damage its setting.

Limit Exposure: Remove jewelry before exercising, swimming, or performing household chores to avoid damage from chlorine, sweat, or harsh chemicals.

Cleaning

At Home: Clean gently with a soft brush in warm water with mild soap. Rinse thoroughly and pat dry with a micro-fiber cloth. Avoid abrasive cleaners or ultrasonic devices unless instructed by our specialists.

Professional Care: For a deeper clean and inspection, we recommend bringing your piece to an authorized Alex Moss New York location at least once a year.

Storage

Separate & Soft: Store each piece individually in its original pouch, PVC bag or a soft-lined jewelry box. This prevents scratches between diamonds and metals.

Travel: Use a secure travel pouch or case when carrying your jewelry to ensure it is well-protected.

Routine Checks: Prongs and settings should be inspected regularly to ensure your diamonds remain secure. Our artisans recommend a professional check every 12 months.