Where we have obtained your consent to the extent required by applicable law, we use information collected through cookies, web beacons (including pixels and tags), web server logs and other automated means for the purposes described in our Cookies Policy below.
We also use third-party analytics services on our Online Channels, such as those of Google Analytics and Adobe Experience Cloud, which use cookies and similar technologies to collect data (such as IP address) to evaluate use of and interaction with our Online Channels. To the extent required by applicable law, we will obtain your consent before using cookies for analytics purposes.
Cookies are automated means through which we collect information on our website and by which we can sometimes track information about your use of our website. We use cookies to optimize your user experience, the functionality of our website and our service to you. When you visit our site, our web server sends a cookie to your computer, which allows us to recognize your computer to perform a variety of functions. By proceeding to navigate beyond this page, you consent to our cookie settings and agree that you understand this Privacy Policy. Please note that you may restrict cookies by changing your browser settings, but that such restrictions will potentially degrade and impact your user experience and functionality of our website.
When you use our Online Channels, both we and certain third parties (such as our advertising networks, digital advertising partners and social media platforms) collect information about your online activities, over time and across third-party websites (such as on websites that serve our ads). We may use such information to provide you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. You may see certain ads on other websites because we engage third-party ad buying networks.
Through such buying networks, we can target our messaging to users through demographic, interest-based and contextual means. The information our ad networks may collect on our behalf includes data about your visits to websites that serve AMNY advertisements, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our websites and on third-party websites that participate in these ad networks. This process helps us track the effectiveness of our marketing efforts. To the extent required by applicable law, we will obtain your consent before using your information for interest-based advertising.
To the extent permitted by applicable law, we typically retain personal information we obtain about you for as long as it is needed (1) for the purposes for which we obtained it, in accordance with the terms of this Privacy Policy, which generally means that we will keep your personal information for the duration of our relationship or as long as you keep your account open with us; or (2) to take into account applicable statute of limitation periods and comply with mandatory applicable laws. As described in the “Your Rights and Choices” section of this Privacy Policy, to the extent provided by the law of your jurisdiction, you may request that we delete your information or restrict the processing of such information by contacting us as indicated below.
We offer you certain choices in connection with the personal information we collect about you, such as how we use the information and how we communicate with you. To update your preferences, ask us at any time to remove your information from our mailing lists, exercise your rights or submit a request, please contact us as indicated in the “How to Contact Us” section of this Privacy Policy. You can also unsubscribe from our mailing lists by following the “Unsubscribe” link in our emails. To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you or request that we correct, update, amend, or delete your information, or that we restrict the processing of such information by contacting us as indicated below.
Subject to applicable law, you have the right to receive, in a structured, commonly used and machine-readable format, the personal information that you have provided to us about you, with your consent or based on a contract to which you are party. You have the right to have this information transmitted to another company, where it is technically feasible. You also may lodge a complaint with the data protection authority in your country if you are not satisfied with our responses.
Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.
To exercise your rights, please contact us as indicated in the “How To Contact Us” section of this Privacy Notice. You also may write to the relevant AMNY entity for your jurisdiction via the contact details listed here. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information or complying with your request. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request if we find it to be manifestly unfounded or excessive, or in case of an access request, in order to provide you with additional copies of the personal information we maintain about you.
When you use our Online Channels, both we and certain third parties (such as our advertising networks, digital advertising partners and social media platforms) may collect personal information about your online activities, over time and across third-party websites. Certain web browsers allow you to instruct your browser to send Do Not Track (“DNT”) signals to websites you visit, informing those sites that you do not want your online activities to be tracked. While our Online Channels are not designed to respond to all types of DNT signals or similar mechanisms from browsers as there is no common, industry-accepted standard for doing so, when we recognize a relevant DNT signal, we aim to suppress the third-party tags that are used to recognize your computer once you navigate away from our site and which are used to present you with AMNY advertisements.
If you would like us to update information we have about you or your preferences, please contact us by email at [email protected].
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
Our Online Channels are designed for a general audience and are not directed to children. We do not knowingly collect or solicit personal information from children under the age of 13 (or other relevant age, as applicable pursuant to relevant law) through our websites and apps. If we become aware that we have collected personal information from a child under such age, we will promptly delete the information from our records. If you believe that a child under such age may have provided us with personal information, please contact us as specified in the “How To Contact Us” section of this Privacy Policy.
This Privacy Policy (including any addenda) may be updated periodically to reflect changes in our personal information practices. For significant changes, we will notify you by posting a prominent notice on our website indicating at the top of the notice when it was most recently updated.
If you are a California consumer, please see our California Consumer Privacy Statement below for information about our privacy practices and your rights.
We may collect the following categories of personal information about you:
We may use the categories of personal information listed above for the purposes described in our Global Privacy Notice. In addition, we may use such categories of personal information for certain business purposes specified under the CCPA, as described below:
Performing Services: Performing services, including maintaining or servicing accounts, providing client care, processing or fulfilling orders and transactions, verifying client information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services. Categories of information include but are not limited to: Identifiers; Additional Data Subject to Cal. Civ. Code § 1798.80; Protected Classifications; Commercial Information; Online Activity; Geolocation Data; Sensory Information; Employment Information; Education Information and Inferences.
Auditing: Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance. Categories of information include but are not limited to: Identifiers; Additional Data Subject to Cal. Civ. Code § 1798.80; Commercial Information; Online Activity and Inferences.
Short-term Use: Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction. Categories of information include but are not limited to: Identifiers; Commercial Information; Online Activity; Geolocation Data and Inferences.
Security Purposes: Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity. Categories of information include but are not limited to: Identifiers; Additional Data Subject to Cal. Civ. Code § 1798.80; Protected Classifications; Commercial Information; Online Activity; Geolocation Data; Sensory Information; Employment Information; Education Information and Inferences.
Debugging: Debugging to identify and repair errors that impair existing intended functionality. Categories of information include but are not limited to: Identifiers; Online Activity and Geolocation Data.
Internal R&D: Undertaking internal research for technological development and demonstration. Categories of information include but are not limited to: Identifiers; Additional Data Subject to Cal. Civ. Code § 1798.80; Protected Classifications; Commercial Information; Online Activity; Geolocation Data; Sensory Information and Inferences
Safety: Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us. Categories of information include but are not limited to: Identifiers; Commercial Information; Online Activity; Geolocation Data; Sensory Information and Inferences.
In addition, AMNY may also use the following categories of personal information for purposes of managing career opportunities with AMNY: Identifiers; Additional Data Subject to Cal. Civ. Code § 1798.80; Protected Classifications; Online Activity; Geolocation Data; Sensory Information; Employment Information; Education Information and Inferences.
We may have shared some or all of the following categories of information with certain third parties, as described under each third party below:
We do not sell your personal information in exchange for monetary compensation. We may allow certain third parties (such as certain advertising partners) to collect your personal information via automated technologies on our Online Channels or otherwise share personal information with such parties in exchange for non-monetary consideration (such as an enhanced ability to serve you content and advertisements that may be of interest to you). You have the right to opt out of this disclosure of your information, as detailed below.
During the 12-month period prior to the effective date of this California Consumer Privacy Statement, we may have sold the following categories of personal information: Identifiers, Commercial Information, Online Activity and Inferences. We do not sell the personal information of minors under 16 years of age without affirmative authorization if we have actual knowledge of the individual’s age.
We may have disclosed to third parties the following categories of personal information for a business purpose: Identifiers, Additional Data Subject to Cal. Civ. Code § 1798.80, Protected Classifications, Commercial Information, Online Activity, Geolocation Data, Sensory Information, Employment Information, Education Information and Inferences.
You have certain choices regarding our use and disclosure of your personal information, as described below:
Enjoy complimentary shipping on all standard orders within the United States. We charge a $50.00 fee for shipping to Canada and for all other International orders, we charge a $100.00 shipping fee. If you require more priority shipping please, Contact Us. To ensure the secure delivery of your order, Alex Moss New York requires that someone be present at the delivery address to receive the package upon arrival. Alex Moss New York does not ship orders to post office boxes. However, we are able to accept post office box addresses for your billing needs.
For orders within the United States:
Next-day delivery: $0 without signature confirmation or with signature confirmation.
You will receive an email when your package ships along with the necessary Tracking Number. If you require Saturday delivery, please Contact Us with your order number to confirm. We do not provide Sunday and holiday delivery. Next-day delivery is not offered for watches or personalized items.
Return Policy:
Alex Moss New York offers a full refund for returns of purchased items that are requested within 7 days of purchase, provided purchased items are in saleable condition with no damage or signs of wear. Items must be shipped by the customer at their own cost to the same address provided on the original order label. To initiate a refund request within 7 days of your purchase, please contact us here.
Items subject to “Inquire” carry a unqiue return policy – As these items are not eligible for a refund only can be exchanged. Please contact a Support Team Representative for further information.
Purchased items can also be accepted for store credit or exchange if returned in saleable condition within 30 days, accompanied by a sales receipt. Some exclusions may apply. Items must be returned in their original packaging and in salable condition. Alex Moss New York offers complimentary shipping for any item that you’d like to return for store credit or exchange. A shipping label will be provided once the return/exchange is confirmed. Then drop off your package at the nearest Fedex location.
A merchandise credit will be issued to the purchaser upon request if payment has already been received. Gift recipients are also entitled to a merchandise credit. Cash refunds are not available for returns made at our retail locations. To return your item for store credit or exchange, please contact us here.
