Alex Moss New York (“AMNY”) has its registered offices at 580 Fifth Ave 900, New York, New York, USA 10036. These Terms of Use govern your use of AMNY websites and mobile applications (together the “Platforms”). In these Terms of Use, we use the term AMNY (and “we”, “us” and “our”) to refer to the head office of AMNY at the registered address above and its affiliates.
Please read these Terms of Use carefully before using the Platform. By using the Platform, you signify your assent and agreement to these Terms of Use. If you do not agree to these Terms of Use, then you are not authorised to continue use of the Platform.
We may make changes from time to time to these Terms of Use so please check back regularly to keep informed of updates. The latest version of these Terms of Use will always be available on the Platform. Any new version of these Terms of Use shall take effect and will govern the use of the Platform and your relationship with us immediately upon the date of posting. By continuing to use the Platform, you agree to be bound by the terms of these updates and amendments.
Hosting Services for our website are provided by Kinsta Inc. Mobile applications may be hosted by us or by other companies and you should refer to the relevant conditions of such other company. Our information collection practices on the Platforms, such as the types of information we collect regarding visitors to the Platforms and the ways in which we may use that information, are governed by the terms of our Privacy Policy.
AMNY has created its various Platforms to provide information about its company and products for your personal use. While considerable effort has been made to ensure that the visual representations of AMNY products displayed on the platforms are representative of the clarity, colour, design and style etc. of the original products, slight variations, distortions and/or differences may be apparent when compared to the original product. This may, for example, be due to technical issues such as your browser or computer settings. Accordingly, AMNY cannot be held liable for any apparent differences in the product images represented on the Platforms and the original products.
You may download one computer copy or print one copy of the material made available to you via the Platforms for your own non-commercial, educational, private or domestic use only, provided that proprietary notices, in particular intellectual property notices such as copyright©, trademark™, are preserved intact and are not modified, deleted or changed. Unless otherwise stated, you should assume that everything that you see or read on the Platforms (such as images, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, music, written and other materials) (“AMNY Items”) are protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.
You are not authorised to sell, reproduce, distribute, communicate, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on or use any AMNY Items in any way for any public or commercial purposes. Furthermore, AMNY Items may not be displayed or communicated on any other platform, in a networked computer environment or on any other digital platform for any purpose whatsoever. In the event of breach of any of these Terms of Use, your permission to use AMNY Items will automatically terminate and any copies made of AMNY Items must be immediately destroyed. Any unauthorised use of AMNY Items may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Any communication of personal information to AMNY in relation to customer enquiries, the use of services or the purchase of products by phone or through the Platform(s) is governed by the rules stipulated in the Privacy Policy. Any unsolicited communication or material that you transmit to AMNY via the Platforms or through social media, by electronic mail or otherwise, including, but not limited to, any data, questions or answers, comments, suggestions, or the like will be treated as non-confidential and non-proprietary by AMNY. By sending communications to AMNY, you automatically grant AMNY a worldwide, royalty-free, perpetual, irrevocable, non-exclusive licence to use, reproduce, modify, publish, edit, translate, distribute, perform, and display such communication(s) alone, or as a part of other works in any form, media, or technology whether now known of hereafter developed and to sublicense such rights to anyone. Anything that you transmit may be used by AMNY and its affiliated companies for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting, or developing, manufacturing and marketing products using such information. Furthermore, AMNY has established a worldwide reputation for both the design and manufacture of jewellery, high jewellery, high quality luxury watches, and other luxury goods. To this end, it possesses its own sources of creativity, in particular highly skilled teams of designers who conceive and perfect AMNY Items. As a result, AMNY cannot agree to or accept to be the receiver of unsolicited proposals of collaboration. Indeed, it is conceivable that AMNY may already be working on similar ideas and/or creations.
Cookies are automated means through which we collect information on our website and by which we can sometimes track information about your use of our website. We use cookies to optimize your user experience, the functionality of our website and our service to you. When you visit our site, our web server sends a cookie to your computer, which allows us to recognize your computer to perform a variety of functions. By proceeding to navigate beyond this page, you consent to our cookie settings and agree that you understand this Privacy Policy. Please note that you may restrict cookies by changing your browser settings, but that such restrictions will potentially degrade and impact your user experience and functionality of our website.
When you use our Online Channels, both we and certain third parties (such as our advertising networks, digital advertising partners and social media platforms) collect information about your online activities, over time and across third-party websites (such as on websites that serve our ads). We may use such information to provide you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. You may see certain ads on other websites because we engage third-party ad buying networks.
Through such buying networks, we can target our messaging to users through demographic, interest-based and contextual means. The information our ad networks may collect on our behalf includes data about your visits to websites that serve AMNY advertisements, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our websites and on third-party websites that participate in these ad networks. This process helps us track the effectiveness of our marketing efforts. To the extent required by applicable law, we will obtain your consent before using your information for interest-based advertising.
To the extent permitted by applicable law, we typically retain personal information we obtain about you for as long as it is needed (1) for the purposes for which we obtained it, in accordance with the terms of this Privacy Policy, which generally means that we will keep your personal information for the duration of our relationship or as long as you keep your account open with us; or (2) to take into account applicable statute of limitation periods and comply with mandatory applicable laws. As described in the “Your Rights and Choices” section of this Privacy Policy, to the extent provided by the law of your jurisdiction, you may request that we delete your information or restrict the processing of such information by contacting us as indicated below.
AMNY tries to ensure that the information provided is accurate and complete. However, AMNY does not warrant or represent that all AMNY Items are accurate, error-free or reliable or that use of AMNY Items will not infringe rights of third parties. AMNY does not warrant that the functional and/or technical aspects of the Platforms or the AMNY Items will be error free or that the Platforms, AMNY Items or the servers that make them available are free of viruses or other harmful components. If use of the Platforms or AMNY Items results in the need for servicing or replacing property, material, equipment, data or other element, AMNY is not responsible for those costs. Without limiting the foregoing, everything on the Platforms is provided to you “as is” and “as available” and, to the fullest extent permitted by applicable law, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. AMNY and its suppliers make no warranties about AMNY Items, software, text, downloads, graphics, and links, or about results to be obtained from using the Platforms.
To the fullest extent permitted by applicable law, AMNY shall not be liable for any indirect, incidental, special or consequential damages of any kind arising out of or in connection with the use of information available from the Platforms or any liability relating to any loss of use, interruption of business, lost profits or lost data, regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if AMNY has been advised of the possibility of such damages. Please note that in some jurisdictions consumer protection laws may not allow certain exclusions or limitation of warranties or liabilities, and consequently some of the above exclusions and limitations may not apply.
In general, all trademarks, logos and service marks (collectively the “Trademarks”) that appear on the Platforms are registered, unregistered or otherwise protected AMNY trademarks or are licensed for use by AMNY by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Platforms should be construed as granting, by implication or otherwise, any licence or right to use any trademark without AMNY’s prior written permission or that of such third party who owns the trademark. Misuse of any trademark displayed on the Platforms, or any other content on the Platforms, except as provided herein, is strictly prohibited.
All content (including AMNY Items) on the Platforms are either Copyright © AMNY or are licensed for use by AMNY. All rights are reserved. Please refer to the section above on Use of Materials on the Platforms.
The Platforms may contain links to other platforms operated by third parties not affiliated to AMNY. The inclusion of any link to such third party sites does not imply endorsement by AMNY of those sites. AMNY has not reviewed all of the content contained in the linked sites and is not responsible for the content or accuracy of any off-site pages or any other sites linked to any of the Platforms. If you choose to click through any link to off-site pages or third party sites then this is at your own risk. AMNY does not authorise linking to any of its Platforms from a third party platform without its express prior written authorisation.
You agree that AMNY may terminate or suspend your access to and use of the Platforms if AMNY reasonably believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Use, or violated the rights of AMNY, its affiliated companies or any third party, with or without notice to you. You agree that AMNY may modify or discontinue providing any of the Platforms, with or without notice to you. You agree that AMNY will not be liable to you or any third party as a result of such modification or discontinuation. The provisions entitled “Limitation of liability” and “General provisions” will survive termination of these Terms of Use.
Unless otherwise specified, the information and materials presented on the Platforms are presented solely for the purpose of promoting AMNY’s products and services and in certain cases to present products for sale via a variety of means. AMNY makes no representation that AMNY Items are appropriate or available for use in every country of the world. You are responsible for compliance with applicable local laws, keeping in mind that access to AMNY Items may not be legal by certain persons or in certain countries. Our products are available in many parts of the world. However, the Platforms may identify products that are not available worldwide.
If any provision, or part of a provision, of these Terms of Use is found to be illegal, invalid or unenforceable, that provision or part-provision shall be deemed not to form part of these Terms of Use, and the legality, validity or enforceability of the remainder of the provisions of these Terms of Use shall not be affected, unless otherwise required by operation of applicable law. These Terms of Use constitute the entire agreement between you and us in relation to the use of the Platform, and replace and extinguish all prior agreements, draft agreements, arrangements, undertakings, or collateral contracts of any nature made by the parties, whether oral or written, in relation to such subject matter. The waiver by AMNY of a breach of any provision of these Terms of Use will not operate to be interpreted as a waiver of any other or subsequent breach.
These Terms of Use shall be governed by and construed in accordance with the laws of the United States, without reference to conflict of laws provisions. Any dispute, controversy or claim arising out of or in relation to the Terms of Use, including the validity, invalidity, breach or termination thereof, shall be adjudicated or arbitrated in accordance with said Terms of Use. Where the laws of the United States are different to the mandatory consumer laws in your own country, we will afford you with similar protection.
Enjoy complimentary shipping on all standard orders within the United States. Flexible shipping options are available on International orders. To ensure the secure delivery of your order, Alex Moss New York requires that someone be present at the delivery address to receive the package upon arrival. Alex Moss New York does not ship orders to post office boxes. However, we are able to accept post office box addresses for your billing needs.
For orders within the United States:
Next-day delivery: $0 without signature confirmation or with signature confirmation.
You will receive an email when your package ships along with the necessary Tracking Number. If you require Saturday delivery, please Contact Us with your order number to confirm. We do not provide Sunday and holiday delivery. Next-day delivery is not offered for watches or personalized items.
International orders:
We charge a $50.00 fee for shipping to Canada and for all other International orders, we charge a $100.00 shipping fee. If you require more priority shipping please, Contact Us.
Return Policy:
Alex Moss New York offers a full refund for returns of purchased items that are requested within 7 days of purchase, provided purchased items are in saleable condition with no damage or signs of wear. Items must be shipped by the customer at their own cost to the same address provided on the original order label. To initiate a refund request within 7 days of your purchase, please contact us here.
Items subject to “Inquire” carry a unqiue return policy – As these items are not eligible for a refund only can be exchanged. Please contact a Support Team Representative for further information.
Purchased items can also be accepted for store credit or exchange if returned in saleable condition within 30 days, accompanied by a sales receipt. Some exclusions may apply. Items must be returned in their original packaging and in salable condition. Alex Moss New York offers complimentary shipping for any item that you’d like to return for store credit or exchange. A shipping label will be provided once the return/exchange is confirmed. Then drop off your package at the nearest Fedex location.
A merchandise credit will be issued to the purchaser upon request if payment has already been received. Gift recipients are also entitled to a merchandise credit. Cash refunds are not available for returns made at our retail locations. In order to return your item for store credit or exchange, please contact us here.
